Privacy Policy

Effective Date: 5/1/205

At The House & Hives ("we", "us", "our"), your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, including SMS communications and mobile payments.

1. Information We Collect

We collect personal information you voluntarily provide when you:

· Opt-in to receive SMS communications from us.

· Contact us via forms on our website or social media.

The personal information we collect may include:

· Your name.

· Mobile phone number.

· Email address.

· Payment information (for processing transactions).

· Other relevant details related to customer service or communications.

2. How We Use Your Information

We use your information to:

· Send you promotional and transactional SMS messages, including appointment reminders, special offers, and account updates.

· Process payments and deliver products or services you request.

· Respond to your inquiries and provide customer support.

· Analyze usage and improve our services.

At House & Hives, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. SMS Messaging and Consent

By providing your mobile number and opting in, you consent to receive automated promotional and transactional text messages from us. Message frequency may vary. You can opt out of receiving SMS messages at any time by replying "STOP" to any message you receive or contacting us at XXXX or Email address

4. Data Sharing and Disclosure

We do not sell or share your personal information with third parties for their marketing purposes. We may share your information:

· With service providers that help us operate our business (e.g., payment processors, SMS providers).

· To comply with legal obligations, such as responding to lawful requests from authorities.

· To protect our rights, privacy, safety, or property, or that of our customers.

5. Security of Your Information

We take reasonable steps to protect your information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

· Access and Correction: You can request access to or correction of your personal data.

· Opt-Out: You may opt out of receiving promotional SMS messages by replying "STOP" or contacting us.

· Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website and gather data about website usage.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

DOUGLAS ELLIMAN REAL ESTATE

18851 NE 29TH AVENUE, SUITE 530 Aventura, FL 33180

This privacy policy provides transparency about the collection and use of customer data, the opt-in consent process for SMS messaging, and the protection of personal information, meeting legal requirements for data privacy and SMS compliance. Be sure to tailor the policy to reflect your business practices and review it with a legal professional to ensure compliance with all applicable regulations.

house&hive
Phone: (305) 469-3222

Email: cindy@houseandhive.com